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Danielle Rattray
  • Menu

    • Eyewear
      • Sunglasses
      • Optical Sale
    • Knitwear
    • T-shirts
    • Scarves
    • Wall Art
    • E-Gift Card
    • About
    • Stockists
    • Enquiries
      • Size & Fit Guide
      • Delivery and Returns
      • FAQ's
      • Contact Us
      • Wholesale
Danielle Rattray
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Frequently Asked Questions | Danielle Rattray Eyewear

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FAQ's
How to I care for my Danielle Rattray Glasses?

Danielle Rattray eyewear is designed to be robust, durable and to provide superior comfort. Always keep the lenses free from dirt, debris and contact with rough surfaces. We recommend that you frequently clean your sunglasses by rinsing with warm soapy water to remove dust and dirt, and using the microfibre bag or soft lint-free material to dry. Avoid all types of solvents and alcohol when cleaning. Following these steps will minimise any damage or alteration to the lens characteristics.

Storage

When not in use, store your eyewear inside the microfibre bag and/or hardcase provided in a dry place out of direct sunlight.

Wear & Tear

The high quality Italian acetate used in Danielle Rattray eyewear can be modified and shaped to fit your size and use. If your Danielle Rattray eyewear become out of shape over time, you can take them to your local optometrist for adjustment. If the hinge screws loosen over time, these can and should be tightened. Danielle Rattray is not liable for any damage incurred through the course of normal wear and tear.

Use

All Danielle Rattray lenses provide 100% UVA and UVB protection. The lens category number between 0-4 is indicated on the packaging and can be found next to the barcode. For recommended use please see the following:

CATEGORY 0 Lightweight sunglasses providing very limited sunlight reduction for indoor and cloudy weather use

CATEGORY 1 Lightweight sunglasses providing limited sunlight reduction for low brightness days.

CATEGORY 2 Sunglasses for general use providing good sunlight protection for medium brightness days.

CATEGORY 3 Sunglasses for general use providing high protection from sunlight on bright light days.

CATEGORY 4 Very dark sunglasses for special applications providing very high sunlight protection in extreme bright light.

Warnings

Danielle Rattray Category 2 lenses are NOT suitable for:

• driving in twilight or at night

• direct observation of the sun

• use as eye protection against mechanical impact hazard

Our sunglasses comply with European Directive 89/686/EEC in accordance with Standard EN ISO 12312-1:2013+A1:2015

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How do I care for my Danielle Rattray Glasses?

Danielle Rattray eyewear is designed to be robust, durable and to provide superior comfort. Always keep the lenses free from dirt, debris and contact with rough surfaces. We recommend that you frequently clean your sunglasses by rinsing with warm soapy water to remove dust and dirt, and using the microfibre bag or soft lint-free material to dry. Avoid all types of solvents and alcohol when cleaning. Following these steps will minimise any damage or alteration to the lens characteristics.


Storage

When not in use, store your eyewear inside the microfibre bag and/or hardcase provided in a dry place out of direct sunlight.

Wear & Tear

The high quality Italian acetate used in Danielle Rattray eyewear can be modified and shaped to fit your size and use. If your Danielle Rattray eyewear become out of shape over time, you can take them to your local optometrist for adjustment. If the hinge screws loosen over time, these can and should be tightened. Danielle Rattray is not liable for any damage incurred through the course of normal wear and tear.

Use

All Danielle Rattray lenses provide 100% UVA and UVB protection. The lens category number between 0-4 is indicated on the packaging and can be found next to the barcode. For recommended use please see the following:

CATEGORY 0 Lightweight sunglasses providing very limited sunlight reduction for indoor and cloudy weather use

CATEGORY 1 Lightweight sunglasses providing limited sunlight reduction for low brightness days.

CATEGORY 2 Sunglasses for general use providing good sunlight protection for medium brightness days.

CATEGORY 3 Sunglasses for general use providing high protection from sunlight on bright light days.

CATEGORY 4 Very dark sunglasses for special applications providing very high sunlight protection in extreme bright light.

Warnings

Danielle Rattray Category 2 lenses are NOT suitable for:

• driving in twilight or at night

• direct observation of the sun

• use as eye protection against mechanical impact hazard

Our sunglasses comply with European Directive 89/686/EEC in accordance with Standard EN ISO 12312-1:2013+A1:2015

.

Where are your products made?
All Danielle Rattray eyewear is designed in Scotland and hand made in France. Accessories, scarves and t-shirts and developed and made in the UK from British and European materials.

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Where are your products made?

All Danielle Rattray eyewear is designed in Scotland and hand made in France. Accessories, scarves and t-shirts and developed and made in the UK from British and European materials.

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Are your sunglasses Polarized?
We do not currently have a polarised lens in our collection. Polarized lenses are specificly designed for reflective light bouncing up at your face (like from the ocean or snowfields). If you do not wear your sunglasses in these conditions, we prefer to recommend non-polarized lenses for better clarity and colour definition. All of our lenses are 100% effective against UVA and UVB light transmission.

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Are your sunglasses Polarized?

We do not currently have a polarised lens in our collection. Polarized lenses are specifically designed for reflective light bouncing up at your face (like from the ocean or snowfields). If you do not wear your sunglasses in these conditions, we prefer to recommend non-polarized lenses for better clarity and colour definition. All of our lenses are 100% effective against UVA and UVB light transmission

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Can I put prescription lenses into Danielle Rattray frames?
Yes you can, all of our frames are designed to accept a prescription lens. Once you have made your purchase you would order your prescription lens & fitting at your local optician.
Can I put prescription lenses into Danielle Rattray frames?

Yes you can, all of our frames are designed to accept a prescription lens. Once you have made your purchase you would order your prescription lens & fitting at your local optician.

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I have damaged my sunglasses, can I repair them?
Often yes, your eyewear can be repaired. Sometimes, sadly, they cannot. Please make contact with us at sales@daniellerattray.com and we will be happy to assess the options

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I have damaged my sunglasses, can I repair them?

Often yes, your eyewear can be repaired. Sometimes, sadly, they cannot. Please make contact with us at sales@daniellerattray.com and we will be happy to assess the options

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I would like to stock Danielle Rattray products in my store, how can I do that?
We always love hearing from customers and friends from all over the world, and although we build a limited amount of stock each season, we would love to discuss the opportunity with you. Please feel free to contact sales@daniellerattray.com and we will be happy to get back to you.

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I would like to stock Danielle Rattray products in my store, how can I do that?

We always love hearing from customers and friends from all over the world, and although we build a limited amount of stock each season, we would love to discuss the opportunity with you. Please feel free to contact sales@daniellerattray.com and we will be happy to get back to you.

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How long does shipping take?

Within the UK it is usually 3-4 days maximum.

International deliveries can take up to 10 days.

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How long does shipping take?

Within the UK it is usually 3-4 days maximum

International deliveries can take up to 10 days

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